Thanks for your patience. It’s been a rough week.
As many of you may know, Hurricane Sandy had a definite impact on our New Jersey offices this week. A trying time and yet, through it all, we remain impressed and unsurprised by the patience of our customers and commitment of our employees.
While we fought hard to keep the phone lines open at all costs, we reached a breaking point mid-storm when the power grid simply wouldn’t cooperate. But through the intermittent outages and unpredictable hold times, our customers remained consistently patient and genuinely concerned. Please know that your patience and concern is appreciated.
The resulting property damage, lost power and school closures led to a crazy work week. Employees taking showers at the office, bringing their kids to work and educating each other on the finer points of generators and food spoilage. Then the gas shortage added insult to injury, with three hour lines the norm. And again, through it all, the team remained focused on the task at hand.
Acclivity is fortunate in many ways.
But not everyone was. Our thoughts are with those who were much more than inconvenienced by Sandy. Some were momentarily derailed, some devastated. If you are one of those impacted, and there’s anything, however small, we can do to help, please let us know (800-322-6962).
Scott and Tom
PS - it’s now snowing in NJ :)
We support the Red Cross and their efforts in helping Hurricane Sandy victims.